REFUND AND RETURNS POLICY
Thank you for choosing Construction Industry Training Center LLC (CITC) for your construction training needs. We are committed to providing a high-quality educational experience to all our students. This Return and Refund Policy governs the process for refunds related to our courses and digital products.
Policy Statement: All courses and digital products purchased from CITC are non-refundable. This policy applies to all students and customers without exception.
Reasons for Non-Refundable Policy:
- Upon purchase, students and customers gain immediate access to the course materials and digital products, which contain proprietary information and valuable intellectual property.
Intellectual Property Rights:
- The courses and digital products provided by CITC contain copyrighted material, proprietary information, and other intellectual property, which are the exclusive property of CITC. Refunding such products would infringe on our intellectual property rights.
- The digital format of our courses and products makes it impossible to return the purchased item. Once accessed, digital products cannot be returned.
Administrative and Operational Costs:
- Processing enrollments and providing access to our digital courses involve operational and administrative costs. Refunds would place a financial burden on our resources.
Accuracy of Course Description:
- We strive to provide accurate and comprehensive descriptions of our courses and digital products to allow students and customers to make informed decisions before purchasing.
Investment in Quality Education:
- CITC invests heavily in creating and maintaining high-quality, updated, and relevant course materials. The non-refundable policy supports our ability to continue offering superior educational resources.
- It is the responsibility of the user to read and understand the course or product description, including the technical requirements, before making a purchase.
Exceptions: There are no exceptions to this policy. All sales for courses and digital products are final.
Confirmation of Understanding: By making a purchase on our platform, you acknowledge that you have read, understood, and agreed to abide by this Return and Refund Policy.
Contact Us: If you have any questions or concerns regarding this policy, feel free to contact us through our contact page. Our team is available to provide clarity and address any inquiries you may have.
Thank you for your understanding and cooperation. We look forward to supporting your educational journey at Construction Industry Training Center LLC (CITC).
Contact us at [email protected] for questions related to refunds and returns.